Contact Us
Our main office is located in Barnet, North London, and is open Monday to Friday 9am to 6.30pm. Below are contact details for each department.
Overseas - independent partner offices
Reservations
For quotes, travel advice and general holiday information and for booking your holiday or retrieving an existing quote.
Phone: 0844 770 4877
email: reservations@longwoodholidays.co.uk
Opening hours:
Monday to Friday 9am - 6.30pm
Saturday 9am - 5pm
Sunday closed
Dive Team
For quotes, information and advice on our diving holidays, including group bookings.Phone: 0844 770 4905
email: diving@longwoodholidays.co.uk
Opening hours:
Monday to Friday 9am - 6.30pm
Saturday 9am - 5pm
Sunday 10am - 2pm
Golf Team
For quotes, information and advice on our golf holidays, including the Taba Heights Pro Am.
Phone: 0844 770 4907
email: golf@longwoodholidays.co.uk
Opening hours:
Monday to Friday 9am - 6.30pm
Saturday 9am - 5pm
Sunday 10am - 2pm
Administration/Operations
To make amendments to existing bookings, and for flight, ticketing, and other pre-departure information.
Phone: 0844 770 0456
email: admin@longwoodholidays.co.uk
Opening hours:
Monday to Friday 10am - 4pm
Customer Relations
For feedback, complaints and post-departure enquiries.
Phone: 0844 770 0468
email: customerrelations@longwoodholidays.co.uk
Opening hours:
Monday to Friday 10am - 4pm
Accounts
For payments and other accounting enquiries.
Phone: 0844 770 0457
email: accounts@longwoodholidays.co.uk
Opening hours:
Monday to Friday 9am - 5.30pm
Agency Sales
Support for travel agents.
Phone: 0844 770 0450
email: agencysales@longwoodholidays.co.uk
Opening hours:
Monday to Friday 9am - 5.30pm
Marketing
For all marketing enquiries, including press.
Phone: 0844 770 0455
email: marketing@longwoodholidays.co.uk
Opening hours:
Monday to Friday 9am - 5.30pm
Overseas Offices and Local Contacts
You should contact these partner offices overseas with any queries regarding excursions and activities.
Egypt
Sharm el Sheikh (for holidays to Sharm el Sheikh and Dahab)
Highway Travel
Mall No. 8
Naama Bay
Sharm El Sheikh
Phone: +20 (069) 360 2236
Emergency phone: +20 (012) 217 8595
Fax: +20 (069) 360 2234
email: sharm@resortservices.co.uk
Opening hours
Monday - Saturday 10am-3pm & 7pm-9pm
Sunday 10am-2pm
Taba (for holidays to Taba, Taba Heights and Nuweiba)
Phone: +20 (069) 922 0018
Emergency:+20 (012) 743 4258
Fax: +20 (069) 922 0019
email: taba@resortservices.co.uk
Opening hours
Daily 10am-3pm & 7pm-10pm
Hurghada (for holidays to Hurghada, El Gouna, Soma Bay, Abu Soma, Marsa Alam, Port Ghalib & El Quseir)
Highway Travel
Shorouk El Hadaba Building
El Hadaba El Shamalia Road
Hurghada
Phone: +20 (065) 344 8905
Emergency: +20 (012) 781 0484
Fax: +20 (065) 344 1764
email: hurghada@resortservices.co.uk
Opening hours
Monday-Thursday, Saturday-Sunday 10am-3pm & 7pm-10pm
Friday 10am-1pm
Luxor (for holidays to Luxor, Aswan and Nile Cruises)
Highway Travel
31 El Rawda El Sharifa Street
Luxor
Phone: +20 (095) 227 7815
Emergency: +20 (010) 538 4688
Fax: +20 (095) 095 227 2991
email: operation@highwaytravel.travel
Opening hours
Daily 10am-3pm & 7pm-10pm
Cairo (for holidays to Cairo and Alexandria)
Highway Travel
171 El Ahram Street
Giza, Cairo
Phone: +20 (02) 3772 1775
Emergency:
+20 (012) 743 4257
Fax: +20 (02) 3372 1774
email: operation@highwaytravel.travel
Opening hours
Daily 9am-6pm
Israel
Tel Aviv (for holidays to all of Israel, excluding Eilat)
Ophir Tours
Beit Ophir Tours
3rd floor, 6 Hanatziv St
Tel Aviv
Phone: +972 (03) 526 9511
Emergency / out of hours number: +972 (050) 684 4778
email: tamar_l@ophirtours.co.il
Opening hours
Sunday- Thursday 9.30am-5pm
Eilat (for holidays to Eilat)
Ophir Tours
Beit Hagesher 9
North Beach
Eilat
Phone: +972 (08) 631 6886
email: tamar_l@ophirtours.co.il
Jordan
Amman (for holidays to all of Jordan)
Trust Tours
PO Box 941511
Amman
11194 Jordan
Phone:
+962 (0) 6 5687878
Emergency:
+962 (0)79 90 97 894
Fax: +962 (0) 6 5685100
email: tours@tta.jo
On arrival in Jordan, you will be given the mobile number of your local representative.
Morocco
Marrakech (for holidays to Marrakech and Essaouira)
Menara Tours
Appt 18, 3eme etage
Residence le Gueliz
Route de la Targa
40.000 Marrakech
Phone:
+21 (024) 446 654
Emergency:
+21 (061) 389015
Fax:
+21 (024) 446 107
email: tours@menara-tours.ma
Agadir (for holidays to Agadir)
Menara Tours
Residence Ifrane II
Av Hassan II
No 56, 5eme etage
80.000 Agadir
Phone:
+21 (028) 84 2732
Emergency:
Mohammad on +21 (061) 212 787
Fax:
+21 (028) 821108
email: menara-aga@menara.ma