EXTREMELY GOOD REPS
Dear Longwood Holidays,
My boyfriend & I have recently returned from a wonderful holiday to Eygpt. We had a bespoke itinery and visited Cairo, Aswan and Hurghada (via Luxor).
We would like to inform you that your reps based in Egypt are extremely good. We would like to give a special mention to Hussein who took us to the Pyramids (on 14th Aug) and Sherif (on 17th Aug) who escorted us on our journey from Luxor to Hurghada by road convoy.
Both of these reps were extremely nice, very knowledgable and very good company. However, all of the reps we met were good. We would love to visit Egypt again in the future and will consider using Longwood Holidays again.
Many thanks
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20 September 2008 - Miss C Bull & Mr S Turrell
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THANK YOU FOR YOUR PROMPT ACTION
I hope that whoever receives this email will ensure that it is read by the appropriate people.
I suspect that, as a result of the XL collapse, you have received a fair amount of flack from those whose holidays have been cut short. While my wife and I were not overjoyed that we had to come home earlier than anticipated, I am writing to thank you for the prompt action you took, first to make arrangements for us to come home and, secondly, to refund the payment for the second week of our holiday.
The return from Ovda Airport was far superior to a previous return from Taba - both in terms of the airport and the aeroplane - despite the enhanced security checks. I would have no concerns if, in the future, we had to return by this route.
Thank you.
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19 September 2008 - Mr D Roberts |
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A BIG THANK YOU
We have just returned from Taba - Three Corners El Wekala, and would just like to say a big thank you!
We really enjoyed it, and want to say a special thanks to George, Peter and Simon, your reps in helping our stay be a good one.
Also, thanks for sorting out our flight home, even though we had to leave from Israel. The flight was great, the flight crew were really friendly and hospitable and your staff made it an easy (all though different) experience!
Please pass on our thanks to the Israel Airline if possible!
Thanks again |
17 September 2008 - J, A & V Stevenson, Manchester
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THANK YOU FOR YOUR PROMPTNESS
We we're due to travel to Hurghada this Friday 19th September via XL, unfortunately you could not offer us an alternative, so we accepted the offer of a refund.
This was in our bank today, I just wish to say thank you for the prompt way this was dealt with. The liquidation of XL must be a nightmare for you to deal with.
We hope to travel with you again.
Many thanks |
17 September 2008 - Mrs M Sutton |
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COMMEND THE EFFORTS OF LONGWOOD
We have returned from our two week break in Taba at the Hyatt Regency on the 15th Sep 08. This is our second time travelling with Longwoods and staying at the Hyatt.
We heard the distressing news regarding XL Airlines a few days before departure and i am sure you will understand we were all very concerned. Your staff at the Hotel were very much in the dark regarding details but very reassuring.
We were informed of the alternative travel arrangements on the evening of our departure and we can only commend the efforts of Longwoods in general and in particular the efforts of your staff at the resort. I appreciate that a lot of people were involved in this operation but we must mention Simon. His knowledge and professionalism was exeptional and we are sure he is a credit to your organisation. If at all possible please pass our comments and thanks to the team at Taba Heights.
Thank You |
17 September 2008 - Mr M I Jones |
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NO HESITATION RECOMMENDING YOU TO OTHERS
Dear Longwood
We returned yesterday from a great holiday at Taba Heights in Egypt and I wanted to thank you for the way your Company dealt with the XL collapse. We were kept informed by the local reps. and the final flight home was exceptionally well organised and given the circumstances was completely pain free.
It was only when we got home and saw the television news that we realised other tour companies were simply leaving their customers to fend for themselves; consequently we wanted to extend sincere thanks to Longwoods.
It is easy for any Company to do well (or at least appear to do) when there are no problems and quite another to perform when there is, in this instance, a major problem. We would have absolutely no hesitation about using your Company again and no hesitation about recommending you to others.
Thanks again and best regards
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16 September 2008 - M & C Charlton |
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PROFESSIONALISM BEYOND REPROACH
I would like to congratulate your Company and especially the reps who were involved in repatriating our group from tha Movenpick hotel in El Quseir back to the UK over this past weekend. The journey may have included 3 more hotels, two other resorts, numerous coach trips, a ferry journey, very long days and a flight to Manchester instead of Gatwick but the professionalism afforded to us was beyond reproach. I realise that some of the decisions which were made seemed a little strange and sometimes contradictory as the story unfolded but I believe they acted with integrity on the information available to them at that particular time. They certainly showed Longwood Holidays to be a good Company that I will most certainly do business with again and have no qualms about recommending to others.
Regards
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16 September 2008 - Mr B Starkey |
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A TRIP WE'LL ALWAYS REMEMBER
My husband and I have recently returned from a tailor-made Longwood Holiday - Friday, April 11 from Heathrow to Nile Hilton, Cairo, onto the Sonesta St George Hotel in Luxor, boarding the Sonesta St George Ship for four nights on Monday, April 14.
Can I thank Longwood Holidays and all your staff for the most professional, hassle-free holiday my husband and I have ever had the pleasure of experiencing.
Our trip involved a number of airport visits, but a member of Longwood Holidays met us every step of the way, completing travel processes at each juncture.
We felt extremely well looked after, with all representatives demonstrating a wonderful balance of professionalism and friendliness.
The hotels and ship were first-class. The trips superbly executed and pitched perfectly – and excellent value-for-money.
We are already looking at booking Israel for 2009 and have highly recommended Longwood to everyone we know.
Thank you for making our Egypt trip one we’ll always remember.
Regards |
28 April 2008 - Mrs J Yates, Surrey |
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| THANKS FOR A BRILLIANT HOLIDAY |
To the staff of Longwood Holidays,
We have recently returned from a seven day Nile cruise and three day stay in Cairo, which we booked through your company. Everything went like clockwork and it resulted in us having one of the best holidays we have ever had. The seats on the Egypt Air aircraft were comfortable and we had plenty of legroom, so the flight was something to be enjoyed rather than endured. Your Egyptian couriers were always courteous, helpful and on time and our tour guild Karema was extremely knowledgeable. Her explanations in near faultless English really brought the temples and tombs to life for us. As to our accommodation, we couldn’t fault the service or the wide range of food on board the M/S Odyssey and the Nile Hilton in Cairo lived up to its reputation for excellence. We have already recommended your company to friends and will happily do so again. We are now saving hard to go back and see all the things that we didn’t have time to cover on this trip and it goes without saying that your company will be our first choice when we do.
Thank for a brilliant holiday.
Yours faithfully
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25 February 2007 - Mr David Hillman |
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I LOVE EVERYTHING ABOUT TABA HEIGHTS
I would like to let you know that my sister and I are arriving at your Hyatt Regency Hotel on 31 March 2008. This will be my 3rd/4th time to this resort, but it is my sisters first visit. I love everything about this place and have done many trips with Charlie arranging everyone, he is a lovely man, very obliging.....
I have visited Petra, Israel, Jordan, Cairo, St Cathrine's Monastery, Abel Simble and I am returning to go to Jerusalem this time. I shall be celebrating my 70 birthday on the day I fly back on 14 April, but this is really my birthday treat from my family. I can't wait to arrive, I do hope our accommodation will be as good as all the others have been. I am always going on about this place and I thought that now the golf course is finished that we would not be able to get a booking there as I know when it gets around about the course, all the golfers will be swarming there, as it looked rather wonderful when I first saw it being started.
I look forward to seeing Charlie and a few others that I cannot remember their names, but when I see them I shall know, I doubt very much that they will remember me. I have met some smashing people on my other visits and still keep in touch with a few of them via e-mail.
Sorry I have gone on a bit, but I'm full of it. I was reading other peoples comments and thought I would like my thoughts of your establishment put on your comments page...
17 February 2008 - Mrs Mavis Crawford
THE BEST REP WE HAVE MET
Charlie, our representative was superb. Our travel agent had forgotten to confirm with the hotel we were on our honeymoon, Charlie immediately rang the hotel in advance & sorted it out.
His depth & breadth of knowledge of the area & that of the trips was outstanding.
He really helped to make this an incredibly memorable holiday for us.
We cannot thank him enough. In many years of travelling he is the best we have met.
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March 2007 - M & D Perrin, Surrey |
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SUPERB ORGANISATION
Everything about this holiday is 5 star. I felt looked after from day one. The organisation was superb, friendly professional & efficient service from both Longwood staff and the hotel team.
I had a wonderful holiday and believe this is the holiday industry‘s best kept secret – and long may it stay that way! We don’t want too many people here do we! I am fairly well travelled but this is truly the nicest holiday I’ve had as a winter break. I will, most definitely be back! Thank you all.
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February 2007 - J. Mackenzie, South Wales
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DEFINATELY BE USING YOU AGAIN |
Our rep Russell was very helpful and well informed. Questions answered quickly & efficiently.
One of the best holiday companies we’ve travelled with. We’ll definitely be using you again.
Thank you. |
February 2007 - C Evans, London
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EXCELLENT VALUE FOR MONEY
An outstanding holiday and excellent value for money. From start to finish the Longwood staff were very efficient. We were very impressed with the Hyatt Regency – the staff were so helpful and friendly. The hotel and resort were highly recommended by friends and the holiday far exceeded our expectations. We cannot wait to return in January 2008 – with Longwood Holidays, of course!
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January 2007 - Mr R Linthwaite, Sussex |
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SO FRIENDLY & AVAILABLE
Buichas le Dia! (Thanks be to God)
Longwood especially was so friendly & available, gave great information and advice. Sarah Jane, you helped make this the best visit to Eilat for us! Thanks for answering even the silly questions! Hope to meet again.
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January 2007 - A & P Monaghan, Co Dublin |
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UNFORGETTABLE TRIP |
We would like to express our deepest thanks for your organisation of our recent 3 centre holiday. We stayed at the Four Seasons First Residence in Cairo which was magnificent, then onto the RA2 for a 7 night cruise and finally to the Oberoi in Hurghada. Your reps were always there to meet us and when we had a flight delay in Hurghada you rep in Cairo managed to get us on our flight back to Heathrow. This was our first time in Egypt ... - I would not only recommend Egypt to our friends, but certainly your company as well. Our trip was unforgettable and we look forward to returning soon.
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August 2006 - M & A Jones
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WE LOOK FORWARD TO ANOTHER LONGWOOD HOLIDAY
Just writing to say we have just returned from a holiday
at the Hilton Plaza, Hurghada booked through you via our local travel
agent, Global Travel.
We have been to Egypt before (Cairo, Alexandria, Sharm and Nile
cruise) but wanted a week in the sun doing nothing and that is
exactly what we got. The hotel was as you would expect from Hilton
in the Middle East with high standards of service and cleanliness
in an picturesque location.
We wanted to contact you to say what an extremely high standard
of service we received from Longwood ground staff in the resort.
From the moment we arrived in the terminal building a Longwood
member of staff was on hand taking us through visa procedures,
customs and then directing us to our transport.
From choice we didn’t
see our Rep until the day before departure to sort out transfer
to the airport.
We told the Rep we would make
our own way to the airport as we wanted to book extra leg-room
seats (we had paid for these on the way out at Manchester and were
told we could do the same at Hurghada), but your Rep still came
by the hotel to let us know of a 2 hour delay by Excel. When we
got to the airport staff were again on hand and ushered us through
the airport security and at check in assisted us in acquiring the
extra leg-room seats we wanted, even though these could not be
purchased.
All in all an excellent service. We will certainly look to going
on another Longwood holiday.
29th May
- B. & N. G
- Wirral |
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WE WILL
DEFINITELY BE RETURNING
My family and
I have just returned back from Hurghada and we wanted to let
you know what a fantastic holiday we had.
We stayed at
the Intercontinental. The hotel was super and the staff very
friendly and helpful.
The Longwood
staff were great, especially Tarek and Mohammed, the best i have
encountered in a long time, nothing was too much, this is very
rare, they are a credit to Longwood, if all your staff and
service is like this we will definitely be returning to Egypt
this year.
Thanks again.
22nd April -
Mr & Mrs P. W. - Farnborough, Hants. |
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ROLL ON NEXT HOLIDAY!
Hello
We have just returned from our holiday in
Luxor staying at the Sofitel Karnak Hotel. We had a marvellous
holiday and enjoyed every second. We went on 3 organised trips,
to The Valley of the Kings and The Valley of the Queens, to
Aswan and to the Luxor and Karnac temples. On each trip the
guides were excellent, especially Azza whose explanations were
so clear. Our trip to Aswan was amazing and Thomas was a perfect
guide.
The hotel was very good!! The food was lovely
and we had no problems in any way. The staff were so helpful and
friendly, nothing was too much trouble.
All the information supplied by you was spot on and the reps
were excellent. Superb.
Roll on next holiday!
16th April - W. & D. F
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| CANNOT THANK YOU ENOUGH |
My wife had always wanted to go to Egypt since she was a little girl who studied Egyptology at school
I wanted to make a big surprise for her. As 2006 was her 50th birthday and our 30th wedding anniversary, I wanted to make her dream come true.
Through the Travelcare travel agents in Church Langley, Harlow, I booked a 2 week holiday. The first week was a Nile Cruise on board the RA1 and the second week ashore the Sonesta St George Hotel.
The cruise was absolutely grand, we were spoilt for food, accommodation and felt special. We also had a cake made for us and was presented with all the catering staff around the table and singing an Egyptian Happy Birthday/Anniversary song.
The inclusive excursions were very good and informative. The guide (Mohammed) was excellent. So much so, we embarked on further trips to Abu Simbel and of course the hot air balloon. I could not fault the cruise and I again thank you.
The second week we all said our goodbyes to our new friends and Mary and I took the short trip to the Sonesta St George. We were shown our rooms and Mary actually cried when we were upgraded to a Junior Suite with side Nile view. This was because of our celebrations and recognition for Mary's courage to commit herself to a new career at her young age. It was palatial for someone like us.
The hotel was first class, the people were kind and very attentive. I also enjoyed the sense of humour of the Egyptians, albeit the one liners need fine tuning by a cockney expert like me.
We decided to go to the Pyramids, we were collected, taken to the airport, booked in and escorted to the plane, by your rep Tamer. We were collected by a driver and another Longwood rep (Emad). Taken to our Hotel Le Meridien Pyramids, and again had a view overlooking the Pyramids. We had the services of a one to one rep and driver for the two days we were there. The food was inclusive and yet again, we had to do nothing but enjoy ourselves.
The Pyramids were great. Mary had fulfilled her dreams and apart from a small physical altercation with a hassler. We had a great time.
Can I say, a big thank you again for the special treatment that we had received. I have to admit that Egyptology and looking at temples and statues etc is not my ideal holiday, but I have to admit, my first experience has converted me.
We had a great time and cannot thank you enough. Please accept my gratitude and may I ask that you pass my thanks on to the Longwood reps in Luxor, particularly Tamer.
My best wishes
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March 2006 - T & M Rackley |
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FIRST CLASS
Hi there
My husband and I have just returned from a week in The El Wekala
Resort Hotel in Taba and what a wonderful time we had. We have never
travelled with Longwood before but everything was first class.
We had a lovely large room and cleanliness and hygiene was first
class. The staff at the Hotel were very friendly and helpful and
nothing was too much trouble for them. All in all we feel the
holiday was very good value for money, we were all inclusive and for
once it was all inclusive.
Thank you Longwood we will definitely travel with you again in the
future.
Regards
30th March - C. &
M. G |
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A FABULOUS
HOLIDAY
hi
Just writing to say what a fabulous holiday my husband and I had
in Taba thanks to Longwood and the El wekala hotel. all the staff
were so professional and smiling nothing was too much trouble
for them. Great spacious room and so clean pleasant dinning
room with a great variety of meals well serve and presented.
will be back in September
13th February -
J & N
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LONGWOOD STAFF VERY THOUGHTFUL
Good value package, which I would recommend to others, and go again. Longwood staff very thoughtful & only too pleased to go out of their way to assist no matter what the problem.
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January 2006 - Mr & Mrs C J Lay, Cornwall
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WONDERFUL
Dear Longwood Staff, just returned from a fabulous week at the
Hyatt Regency. The only thing missing from the resort was
a Beauty Parlour, several people asked me where I had my
hair done, I always go prepared with heated rollers etc, they
assumed I had visited a salon. It might be worth mentioning that
in your ads so that people can go prepared.
Other than that
my husband and I had a really great rest. The staff were so
lovely, nothing was to much trouble. It was my husbands birthday
whilst we were away, you can imagine our delight when we
returned to our room after dinner on the day to find a beautiful
birthday cake laid out for him on the table. He thought I had
arranged it for him as a surprise, it turned out that on arrival
when we handed our passports in, the reception staff had seen
his date of birth, hence the cake. It was wonderful. Thank you
all for a lovely holiday. I want to book us up for a week at the
end of March 2007 leaving Gatwick on the 26th. When you have the
information on that week can you contact me so that I can make a
booking.
Once again thank you.
Yours truly,
25th
January - A.M |
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WE'LL BE BACK
Sir,
We've just returned from a half term break in the Movenpick
Hotel in El Gouna and I feel compelled to write in praise
of our holiday
experience. Our outward journey was notable for a queue-less
check-in, quite the most comfortable charter flight that
we've ever been
on and a rapid and efficient hotel transfer (same on the
way back). The
quality of the hotel, the resort itself and our choice of excursions
made for a truly memorable holiday, all of which was made even
better by friendly and helpful Longwood representatives
(Ahmed and Tariq).
My only criticism is that a week wasn't long enough! To borrow
a phrase from a certain actor-turned-politician, "We'll
be back".
1ST
November - S, J, J& J. M - Guernsey
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SEA STAR
RESORT EGYPT
We have just
return from holiday to Sea Star Resort Egypt which was book through
you, we wanted
a quiet resort to relax
and have no hassle.
The resort was very good and the rep Sarah was very help full.
All staff at the resort were excellent and security made
you feel very
safe. While there we booked a trip to Petra in Jordan, Eilat in
Israel also days to Dahab Egypt and all the trips were
very good and we
were looked after by the guides. We also maid a lot of friends
while we were there. It would be a good thing to keep the
All Inclusive
at this resort and i would certainly go again.
25TH
October - E.G |
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THANK YOU
Dear Longwood Holidays,
My Mum and I have just returned from a week at the Hyatt Regency
in Taba Heights.
We enjoyed it so much that we felt compelled to write to you,
which is something we've never done after previous holidays.
The hotel was so beautiful and we honestly could not think of
anything that could be improved. The staff were so polite and attentive,
the pools were fantastic and the food was amazing and needless
to say we've put on a few pounds. It was so lovely to spend the
day in peace and quiet around the pools. What really touched us
was the send off we had by the staff when we left to go to the
airport. I'm very much a traveller and love exploring the world,
never going back to the same place. I'm also not one for large
hotels, preferring the backpacker style residence but I have absolutely
no hesitation in saying that I will definitely be back at the Hyatt
next year.
We went on a day trip to Petra which was amazing and to see the
barren beauty of Jordan was breathtaking. Our guide, Walleed, was
quite the best guide I think we've ever had on a tour.
I went diving a few times and would be so grateful if you could
pass on my thanks to Waterworld. The were so professional and Andre
was a very calm and patient guide on my first dive.
I have already passed your details onto friends who were thinking
of going to Egypt next year and I cannot think of a better place
for them to stay.
Thank you so much for a lovely holiday. My only regret was that
we weren't there long enough.
Kind regards
8TH October
- S.P and J.B |
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HUGE THANK YOU
Just a little note to say a huge
thank you we have just returned from a Nile cruise which was the
first time we had been to Egypt and with many thanks to the
Longwood staff it was a fantastic experience our tour guide was
Walid his knowledge was amazing .Everything on the boat RA 2
was perfect the excursions were everything they said they would
be and more so thank you for an honest and accurate brochure.
21ST September
- J, & G. C |
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10 OUT OF 10
have just returned
on Monday 15th from the above hotel we had a week from the
8th august,
we booked with magic and Longwood
just to let you know that we had a fantastic time it was
all and everything it said online ,from getting tickets to
end of journey
very good services provided by the Longwood staff all round
we will be booking with you in future as we were well looked
after, 10/10
well done and thank you.
17TH
August 2005 - J.D/J.S
Shalom
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HILTON
LONG BEACH HURGHADA/FANTASTIC HOLIDAY/EXCELLENT REP
Myself, sister
and our daughters in their 20’s
have just returned from Hilton Long Beach and would just like to
say we had a brilliant holiday. We went for a relaxing week and
that is exactly what we got. The hotel was excellent, spotlessly
clean,
good food and fabulous staff. Our representative Ahmed was very
friendly and professional. As we had all been to Egypt before we
did not go
on any trips as we just wanted a relaxing week but other guests
said the trips were very good value . Ahmed had left his mobile
number
in case we needed him outside his visiting hours. Whilst at the
Hilton we did not need him but after he had dropped us off at the
airport
for our flight home, we experienced problems as the Excel Airways
flight was delayed and no one was able to give us any info. I rang
Ahmed to see if he knew what was going on and he immediately rang
me back to advise he had contacted their office and a colleague
was on his way back to the airport to assist. Mokhtar then arrived
and
I cannot tell you how grateful we were to see him. He took control
of what could have so easily turned into a riot as other holiday
makers were losing tempers etc as they could not contact their
travel companies and airport staff were not able to give any info
and no
one from Excel was available. Longwood were the only company to
put in an appearance. Mokhtar advised that Excel would arrange
and fund
accommodation overnight but he assured us he would stay with the
Longwood guests to ensure we had a good hotel /transfers etc. I
must say we felt he went out of his way to assist both on the Friday
and
Saturday and Sunday morning till we eventually went home. The Longwood
guests all stayed at the Intercontinental and due to Mokhtars intervention
we were well looked after, he even accompanied me to the bank to
explain to cashier our situation as I did not have my passport
for ID( this had had to be left at Airport). and another guest said
he
had accompanied her to the Pharmacy as she needed prescription
drugs. When we eventually got back to the airport, Ahmed was there
and had taken
control over the passports being returned with the help of my sister
everyone got their passports back quickly . Other delayed holiday
makers had not been so lucky and were all complaining about their
hotels and lack of information etc and how they would never travel
with there again, to a man everyone with Longwood
all said we would most definitely travel with Longwood again. IN
fact
we would have been happy to stay a few more days at the Intercontinental
!
Can I ask you to pass our thanks onto Ahmed and Mokhtar and we
look forward to visiting Egypt again next year with Longwood.
15TH August 2005 - RD |
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BEST
HOLIDAY EVER
we have just returned from the best holiday ever and
want to thank all at Longwood for providing us with such a wonderful
holiday. we stayed for two weeks from 8/7/05 and only wish it could
have been a longer holiday. the tours where wonderful and your reps
outstanding, especially achmed hani who was so helpful and kind it
was a pleasure to meet him, he is a real asset to Longwood, going
far beyond the call of duty.
we hope to return to Egypt in January and look forward to meeting
up with our new friends.
thank you
5th
August 2005 - K.
and N. R
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FRIENDLY,
HELPFUL AND PROFESSIONAL
This
is the first time I have felt compelled to write to a travel
company to thank
you for
such an excellent holiday. There
was not one thing that Longwood Holidays ("Charlie" and
Amr, in particular) or the staff at the Hyatt Regency could have
done to improve our stay. My daughter and I went on the Cairo trip
and tried snorkelling and scuba diving for the first time.
Both excursions were well organised and thoroughly enjoyable. Everyone
we came in contact with was friendly, helpful and professional. The
resort facilities, accommodation and food were ideal. What more can
I say except that I hope to return one day and would have no hesitation
in recommending both companies to my friends and family.
S. & H.
W |
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| SINCERE THANKS!
Dear Longwood,
We are writing to sincerely thank you
and praise you for the excellent holiday you provided us with.
Everything was exactly as you had told us, and better and the
service we received, as Longwood clients, was next to none.
We travelled to Egypt on 29th August 2005 to take a cruise on a RA
II for a week and take in the history of Egypt along the way. On
arrival at Gatwick we found our check in and we were just about to
ask if we were in the correct place when a super Longwood
representative appeared and showed us our name on his list. He
checked us in and even told us the name of the rep who would meet us
at the other end. Gatwick is always daunting and this service was
great as it made us relax about being in the right place. On arrival
in Luxor we were met by our Longwood representative who met us just
inside the building and helped us through passport control and
immigration. Wonderful. We were taken on a very nice coach to our
ship and he chatted to us all the way. He checked us in to the ship
and offered his services if we need anything from him during our
stay.
The
ship was wonderful. The staff was amazing, happy dedicated people
who made our cruise pure luxury. The food on board was fabulous and
varied.
Our
guide, Hosain, was a mine of information and was so enthusiastic and
interesting we were all hooked on Egyptology and us all learned vast
amounts. He showed and explained things to us in a way which was
easy to understand and take in. He was a truly amazing character and
chatted and talked to us even when we not on tour. The ship staff
looked after us in a way I cannot explain. They made sure that we
were safe and cared for even when we were not onboard. If we went
out on our own they arranged a taxi to drop us and pick us up and
got anxious if we were late. I imagine they would come looking for
us if we got lost. In the restaurant they celebrated client's
birthdays by singing, music and cakes. This made very special indeed
as a lot of people were there for a special occasion.
In
short, all went according to plan, everything was perfect, we were
made to feel special and we had a ball. There was nothing I could
possibly complain about, in fact, everything was absolutely amazing.
I would recommend Longwood, and the RA II to anyone else happily
and we will booking through your company again next year and for
future years.
Sincere thanks and kind regards,
12th
September 2005 - Mr & Mrs N - Ireland |
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COMPLETE SATISFACTION
Dear Sirs,
We returned from our holiday in Jordan a few weeks ago. This is
a rather belated letter to express our complete satisfaction with every
aspect of our trip. In particular , the service provided by Jordan
Circle Tours was exceptional: we would like to congratulate all the
personnel we encountered for their efficiency and courtesy from the
moment we were met on arrival until we were on our way home. Their
efforts ensured we enjoyed a wonderful holiday without having to
worry about anything!
We are busy recommending a trip to Jordan with your company to our
relatives and friends.
7th August 2005 - Mr P.H - Surrey
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CAN'T WAIT TO RETURN
Myself and my wife would like to thank you for what can only be described as an incredible tailor made holiday to Egypt. This was our first visit and were somewhat reserved as to what we might expect. I can only say that it was 5 star luxury all the way from Movenpicks hotel in Cairo, flying down to Aswan and boarding your first class boat for a magical trip up the Nile to Luxor, visiting Temples on route, and onto the Red sea resort of El Gouna and the Movenpicks resort for a relaxing 3 days.I must comment on the excellent service by your representatives who were more than willing to enlighten us as to Egyptian customs.I must make one more reference to the Egyptologist who looked after us in Cairo and whose name meant well son and was asked to be called Wilson.For anyone reading this testimonial I would strongly recommend that if you want to try and see the different cultures and lifestyles of ancient and modern Egypt, then this tailor made holiday is a must do.
NB: Can't wait to return.
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July 2005 - P & L Oliver |
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A BIG THANK YOU!
I recently went on my Honeymoon to Sharm el sheikh and stayed in the
Ritz-Carlton. Longwood staff where at the airport to meet and greet
all there guests and ensured that we got to arrived at our destination
as soon as possible. Upon the arrival at the hotel it was just such a
site, the hotel was magnificent. The staff at the hotel are extremely
professional and courteous and were at hand to answer any concerns,
not that we had any. The rooms were very spacious and as it was our
honeymoon we up graded for a little extra to the club suite rooms
which were amazing. Throughout Longwood's staff (Hannah) our tour rep
was at hand to offer any advice about travel arrangements for
excursions. We went on a Bedouin dinner which involved a 40 minute
camel ride through the desert and then an evening with the Bedouins
which was great. All in all a fantastic holiday and i will be
recommending Longwood to friends and families. I always said i would
never visit anywhere twice but this holiday has changed my mind. I
will be booking another holiday for next year through Longwood to the
same resort. The only concern that i have is the photos in your
brochure do not do the resort justice. Well done to all your staff in
making this a memorable holiday.
21st June - K.T, Rochester |
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MANY THANKS TO LONGWOOD
My wife and I have just returned from a 3 week honeymoon to Egypt
starting with a 7 day cruise on the Nile (RA II), 9 nights in Sharm
el Shiekh, followed by3 nights in Cairo.
I would like to extend my thanks
to Longwood as a Travel Company and to all the Reps and guides who
may our stay very memorable.
We had about 6 or 7 transfers and
all the reps were extremely punctual, polite and professional. We
took advantage of many extra trips etc and thoroughly enjoyed each
and every one.
I will certainly be considering
using Longwood again, and will be recommending them to all and
sundry at every opportunity.
Many many thanks again.
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SUPERB
Thoroughly enjoyed the holiday to Sharm in April 2004 and looking
forward to re-booking in February/March 2005. Hotels far and above
any standard ratings, all food excellent and a wide choice,
weather--- superb.
Looking forward to 2005 !
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MY TENTH
VISIT TO EGYPT
I am writing to say how much I enjoyed my holiday, it was my tenth
visit to Egypt and unfortunately my husband was unable to accompany
me. My room was excellent as was the food. I was a bit uneasy about
have a holiday on my own but your staff treated me with the utmost
respect and made my stay really enjoyable.
I am looking
forward to returning with my husband as soon as he can travel. We
discovered Egypt 10 years ago and love it so much, we keep returning.
Once again many many thanks
02 June
2005 – V.D
Hampshire |
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RECOMMENDING
YOUR COMPANY TO ANYONE GOING TO EGYPT
On May 16 2005 my husband and myself went on holiday to Luxor and
stayed on the RA ll. Never having travelled with your company before
or even knowing anything about you. I feel I had to write and tell
you how much we enjoyed our holiday. Your reps in Luxor took care of
all our needs (myself being disabled) they are a credit to your
company and we shall be recommending your company to anyone going to
Egypt.
01 June
2005 – R.P
Leeds |
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Well done to you all
I would like to congratulate your excellent team at Longwood. In both July 2003 and Jult 2004, my Husband, myself and our 3 children aged 17, 14 and 9 stayed at the Coral Hilton Nuweiba. The excellent staff, facilities and friendliness were so impressive that we went to the same hotel last year. Charlie the rep was funny, informative and a credit to the Longwood Team. Having exhausted all the trips we could (Jerusalem; Massade; Saint Katherine's Monastery; Climb to Mount Sinai; Bedioun Camel Trip; 2 days in Cairo and an exhausting trek around Petra), we have now booked to go in July 2005 to the Hilton long Beach in Hurghada. Our friends will be going to stay at the Hilton Nuweiba next week on my recommendation! I hope our stay at Hurghada is as enjoyable as Nuweiba. This year I will have been to Egypt 5 times and 3 times will have been with your company. I cannot wait until July! Well done to you all.
Many Thanks
6th May
2005 - K, M, F, B AND K. G |
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Two Glorious
Weeks
We have just spent two glorious weeks at the Coral Hilton Hotel
Nuweiba. The setting lovely, staff very friendly and helpful.
Diving and snorkelling amazing.
Thinking of going again in October.
4th
May 2005 - J. and K. S & L. and R. C
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return visit
I would just like to let you know what a wonderful holiday we have
just had on the RA II. We returned on Monday 18th and enjoyed every
minute of it. We are already making plans for a return visit.
22 April 2005 - M. and G. A |
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A Few Comments
Just wanted to pass on a
few comments after returning from Seastar Hotel, Taba. My
Husband and I took our Parents for a week. We have visited
Egypt before, Hurghada. Never been with Longwood Holidays
and we just wanted to say how well organised, helpful, friendly
reps you have. It makes a change. Sam and Ahmed were
the two we dealt with at the Seastar. They were always on
hand to give advice. The Seastar Hotel was very clean and
the Staff there were very friendly. Would recommend Longwood
and hopefully will return to the Seastar.
Thanks again
April 13
2005 - O.N - Burton on Trent |
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Everyone was so welcoming
Many thanks for a great holiday in Egypt. From the moment we landed
and were warmly greeted by your rep Martin or 'Charlie' we felt welcome
in Sinai. The transfer bus was cool and comfortable and the drink
was welcome.
40 minutes later the hotel staff were
extremely welcoming again with refreshing drinks. They ensured that
during our stay everything we wanted was just so. Our room was kept
spotless and tidy by any standards. The food was excellent and bountiful.
The hotel and grounds were very pleasant and very well groomed and
maintained. The choice of swimming pools, lagoon or sea swimming
kept us busy all week. The facilities in the hotel were just what
we wanted. I would recommend this hotel and location to all those
who want a stress free, relaxing beach or pool holiday in warm friendly
surroundings, with attentive staff and good food. The added bonus
was the sea life. Snorkelling in the sea just off the beach was
excellent. The fish and other marine life kept me and my family
amused for hours every day. It was a wrench to have to leave after
only 7 days.
regards
April 6 2005 - P. &
K. T - Gravesend |
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Thank you for a great
holiday
Just to say thank
you for a great holiday, one week on a Nile cruise starting 28/02/05.
We had a wonderful Egyptologist/tour operator, Madhat, nothing was
too much trouble for him and he made it all so interesting and enhanced
the week so much. This was followed by 3 days in Luxor and 4 days
in Sharm el Sheikh. Special thanks to your reps there. I stupidly
left my jacket in the Meridian hotel in Luxor, it had on it a valuable
brooch that had been my mothers, with the help of Ahmed in Luxor,
Ramy in Sheik and Mohammed in Cairo (a well travelled jacket!!)
was successfully returned to me in the hotel at Sharm. They were
all great and did everything they could for me. (especially Ramy).
We will certainly book a Longwood holiday again.
March
22 2005 - S S - Cumbria |
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Even the Kids Enjoyed
it
Just a brief note to say how much we enjoyed our recent holiday –
Highlights of Egypt. All the arrangements went so smoothly –
we were really well looked after by everybody at every stage of the
trip. The PNC Nile Odyssey was great – lovely food and charming
staff. Our guide (Mohammed Sammi) was brilliant – pitched everything
just right. Cairo was great too – amazing to pull back the curtains
in the morning (we arrived at night) and be facing the Pyramids!!
We took our two younger children with us (both teenagers
and critical of most things) who declared it the best holidays ever!
Thank you so much.
March 07 2005 - J M – Southgate |
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Honeymoon to Remember
Just a note to let you know that we had a fantastic holiday arranged
by you (Lorraine Angel) and your company and thought that the representatives
you had in Egypt were absolutely brilliant. With their kind and helpful
manners and punctuality, they made everything run so smoothly in Cairo
and in Sharm el Sheikh.
Also the Hyatt Regency hotel in Sharm el Sheikh
gave us a superb service and helped make our honeymoon a very special
occasion to remember. Thank you once again.
March 03 2005 - A F – New Wanstead |
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Congratulations
Just to say how much we enjoyed our holiday at the Radisson SAS Taba
with you last week.
The resort was an excellent choice with first class
service and food. Your staff were extremely good and very helpful
in arranging our stay there. The Jerusalem trip that we went on
was so well coordinated it made the day something very special.
Congratulations on a well organized and efficient
company.
We will certainly return.
22 March 2005 - MS - Cambridge
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